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Agency Benefits Officer section General Contact Information

Here you will find contact and biographical information for the members of our Program Promotion Department. Please scroll the entire page because there are several different sections below. You may also email your request to mmcnally@ltcpartners.com.

 
Director
Joan Melanson, CLTC, LTCP
Director, Program Promotion
Phone: (603) 433-4572
Cell: (978) 335-1736
Fax: (603) 430-6475 or 1-800-632-3892
Email:
jmelanson@ltcpartners.com

Account managers
Account managers are the main points of contact for agency benefits officers. The account managers have each been designated agencies for which they are responsible. If you are unsure which account manager to contact, visit the Contact Your Account Manager page or get in touch with our general administration contact, noted below.
 
Tom Bebbington, CLTC, LTCP
Senior Account Manager
Phone: (603) 433-4577
Cell: (603) 498-5881
Fax: (603) 430-6475 or 1-800-632-3892
Email:
tbebbington@ltcpartners.com
Bill Martin, CLTC, LTCP
Senior Account Manager
Phone: (603) 433-4576
Cell: (603) 828-2224
Fax: (603) 430-6475 or 1-800-632-3892
Email:
bmartin@ltcpartners.com
Beth O'Brien, CLTC, LTCP, CSA
Senior Account Manager
Phone: (603) 433-4574
Cell: (603) 498-5446
Fax: (603) 430-6475 or 1-800-632-3892
Email:
bobrien@ltcpartners.com
Jeannie Singleton, CLTC, LTCP
Senior Account Manager
Phone: (603) 433-3884
Cell: (603) 498-5757
Fax: (603) 430-6475 or 1-800-632-3892
Email:
jsingleton@ltcpartners.com
Annette Aleksa, CLTC, LTCP
Account Manager

Phone: (603) 433-3876
Cell: (603) 969-0605
Fax: (603) 430-6475 or 1-800-632-3892
Email:
aaleksa@ltcpartners.com

Matt Piper, CLTC, LTCP, CSA
Account Manager
Phone: (603) 433-3894
Cell: (603) 828-3753
Fax: (603) 430-6475 or 1-800-632-3892
Email:
mpiper@ltcpartners.com
Elizabeth Callahan, CLTC, LTCP
Account Manager, Affinity Relations
Phone: (603) 433-4560
Cell: (603) 498-5762
Fax: (603) 430-6475 or 1-800-632-3892
Email:
ecallahan@ltcpartners.com

FLTCIP presenter
The FLTCIP presenter travels to departments and agencies across the country, educating Federal family members about the importance of long term care planning.
 
John Foley, CLTC, LTCP
FLTCIP Presenter
Phone: (603) 433-3881
Cell: (603) 988-5861
Fax: (603) 430-6475 or 1-800-632-3892

General administration
Please contact the below individual if:
  • You cannot determine which account manager is the contact for your agency
  • You cannot reach your account manager and need immediate assistance
  • You have questions about scheduling a meeting, retirement seminar, and/or new hire orientation at your agency
  • You have questions about ordering FLTCIP materials
Maureen McNally, CLTC
Meeting Manager/Analyst
Phone: (603) 433-4543
Fax: (603) 430-6475 or 1-800-632-3892
Email:
mmcnally@ltcpartners.com
Denise Mason
Meeting Coordinator
Phone: (603) 296-9326
Fax: (603) 430-6475 or 1-800-632-3892
Email:
dmason@ltcpartners.com

Professional designations:

CLTC is a Certified Long Term Care Insurance Consultant
LTCP is a Long Term Care Professional
CSA is a Certified Senior Advisor


1-800-LTC-FEDS (1-800-582-3337)  (TTY: 1-800-843-3557)

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The Federal Long Term Care Insurance Program is
sponsored by the U.S. Office of Personnel Management,
offered by John Hancock Life & Health Insurance Company,
and administered by Long Term Care Partners, LLC