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Benefits Provided by the Federal Program

Care Coordination Services

Our Care Coordinators are licensed health care practitioners who provide the following services at no additional charge to you:

1. provide general information about long term care services; and
2. assist in your transition to long term care services; and
3. assess and approve your need for long term care services; and
4. develop a plan for long term care services; and
5. monitor and reassess from time to time the long term care services that you receive; and
6. provide access to discounts for services, when available.

Our Care Coordinators will provide the services described above for your qualified relatives. These services will be provided regardless of whether your qualified relatives are enrolled in the Federal Program, as long as you are enrolled. The services listed under items 2, 3 and 4 will be available for your qualified relatives at an additional charge.

For qualified relatives who are not enrolled in the Federal Program, we would only assess, not approve, their need for long term care services under item 2 above. Our Care Coordinators can provide you or your qualified relatives with information on the applicable charges for Care Coordination services for your qualified relatives.

You do not have to be eligible for benefits or satisfy the Waiting Period in order to receive Care Coordination services.

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Call: 1-800-LTC-FEDS (1-800-582-3337) (TTY: 1-800-843-3557)

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