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Enrollee Information Icon Canceling Your Coverage

Before Canceling

Before you cancel your coverage, we ask that you consider the following:

  • The Federal Program allows you to lower your coverage and therefore lower your premiums, but still keep enough to help combat the high costs of long term care should you need it.
     
  • Long term care insurance is different from your health insurance (including the FEHB Program, TRICARE, and TRICARE For Life) and disability insurance. Neither health insurance nor disability insurance provide for the same coverage under a long term care insurance policy. Together these three insurance types can provide ample coverage should an accident or injury occur causing you to need care over an extended period of time. Without long term care insurance, ongoing custodial care will not be covered.
     
  • If you cancel your coverage and then reapply in the future, you may not pass underwriting and your premiums may be much higher.
     
  • If switching plans, have you accurately compared the Federal Program with other long term care insurance plans you are considering? If not, call us, we can help you compare.
     

How to Cancel Your Policy

To cancel your coverage under the Federal Program, please call us at 1-800-582-3337 (TTY: 1-800-843-3557).

If you are entitled to any refund of premium paid past the effective date of your cancellation, we will return it to you in full.
 


1-800-LTC-FEDS (1-800-582-3337)  (TTY: 1-800-843-3557)

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The Federal Long Term Care Insurance Program is sponsored by the U.S. Office of Personnel Management, administered by Long Term Care Partners, LLC, and offered by:
John Hancock Life Insurance Company, Boston, MA
Metropolitan Life Insurance Company, New York, NY