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Frequently Asked Questions
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5. You or Your Provider(s) Send Us Bills for Payment
- You can ask us to pay your benefits directly to your
care provider. To do so, complete the Assignment of
Benefits line on the
Assignment of Benefits Form.
- You will need to complete one
Assignment of Benefits Form for each provider you want us to pay directly.
- We will also ask you to provide bills for the services
you have received and copies of all Explanation of
Benefit (EOB) forms that other insurance companies
or Medicare have sent to you, if applicable.
- If you use a provider who does not have a billing
system, such as an informal caregiver, we’ll send
you an
Informal Provider Invoice to submit as a bill.
- Informal caregivers must provide identification to
LTCP. Valid identification includes a copy of their
social security card, driver’s license or state ID card.
- In order to speed up the process, double check that
you have signed and dated the
Assignment of Benefits Form correctly. Please mail it to us at the address that
is provided on the form.We will pay your approved
claim within 10 business days of receipt.
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