Help

If you cannot find what you're looking for in the categories below, please email us at webmaster@ltcpartners.com for technical help or email us using our secure mail form for questions about the Federal Program.

New User Information

This section contains information for users new to LTCFEDS.com, including navigation design, the use of icons / symbols, web browser preferences, user controlled type sizes, and screen resolution settings.

Glossary of Terms

This is a complete glossary of definitions for the terms used on this website and in the Federal Long Term Care Insurance Program materials.

Answers to Frequently Asked Questions (FAQs)

Our FAQs are a comprehensive listing of the most common questions people ask us about the Federal Program, covering such things as underwriting information, benefits questions, program cost, eligibility, and more.

Technical Website Help

The technical website help section provides technical help for the LTCFEDS.com website, including help with our online application, premium cost calculator, and answers to frequently asked technical questions.

Site Map

This is a site map for the entire LTCFEDS.com website.

Site Search

Use our search tool to find information about the Federal Program.
 

Additional Help

If you need immediate assistance, please call one of our Certified Long Term Care Insurance Consultants at:
1-800-582-3337 (TTY: 1-800-843-3557).
 

About Section 508 Compliance

This website is designed to be Section 508 compliant. We take our commitment to deliver content in accessible format very seriously. If you find any content that is not accessible, please email us immediately at webmaster@ltcpartners.com.