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New User Help Icon Screen Resolution Settings

This website is designed for a screen resolution of 800x600 pixels. The font is designed to be Arial or Helvetica for easier screen reading.

Display variations will occur according to your personal browser, font, and general desktop settings (such as location of toolbars, etc.). If your screen is showing a horizontal scrollbar at the bottom of the page and/or some content of the page is not viewable, you may want to try adjusting your screen size.
 

Adjusting Screen Size in Windows (95, 98, NT, 2000, Me)

  1. Click on the Start menu
  2. Select Settings > Control Panel. The Control Panel window will appear.
  3. Click on Display. The Display Properties window will appear.
  4. Select the Settings tab.
  5. Set Screen Area / Desktop Area to 800 by 600 pixels.
  6. Click the OK button.

    Note: You may be prompted to re-boot your computer. Choose the OK button to restart your computer.

    For other Microsoft questions, including settings for other operating systems, please visit
    Microsoft's support website.
     

Adjusting Screen Size on a Macintosh

  1. From the Apple menu, select Control Panels. You will either have the option Monitors & Sound or Monitors.
     
  2. If the option is Monitors & Sound:
     
    1. Open the Monitor icon.
    2. From the list of available resolutions, select the resolution you wish to use. Your screen resolution will change instantly.
    3. Close the Monitors and Sound window.

    If the option is Monitors:
     

    1. Ensure that the Show pull-down menu option is set to Recommended.
    2. From the list of available resolutions, select the resolution you wish to use. Your screen resolution will change instantly.
    3. Close the Monitors window.

    For all other Mac related questions, please see the Apple website.

If you are running an operating system other than Windows or Macintosh, please consult your system's user documentation.


1-800-LTC-FEDS (1-800-582-3337)  (TTY: 1-800-843-3557)

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The Federal Long Term Care Insurance Program is sponsored by the U.S. Office of Personnel Management, administered by Long Term Care Partners, LLC, and offered by:
John Hancock Life Insurance Company, Boston, MA
Metropolitan Life Insurance Company, New York, NY