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Online Consultant Tool Technical Requirements/Help Section

We have provided links to additional instructions or to websites where you can download the necessary programs for free, if needed.

• Website browsers (most recent versions recommended)
  • Internet Explorer
  • Mozilla Firefox
  • Google Chrome
  • Apple Safari


• Screen resolution of at least 1024x768 for the high bandwidth version. No smaller than 800x600 for the low bandwidth version of the tool.View how to change your screen resolution settings.



• Broadband internet access (A data transfer rate of 500 kilobytes per second or better is required for the low bandwidth version of the tool.)



• Javacript must be enabled



• Adobe Flash Player (version 9 and up recommended)



• Adobe Reader



• To enlarge or reduce the size of the tool, (zoom in or zoom out) view these instructions for various web browsers.

If you have trouble using this tool, the information is also available on our general website: www.LTCFEDS.com.

Call: 1-800-LTC-FEDS (1-800-582-3337) (TTY: 1-800-843-3557)

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