Contact us
We're here to help. Whether you're just getting started or already enrolled, we have a team of dedicated professionals prepared to answer any question you may have.
We're here for you
Enrollment and Claims
Phone
1-800-LTC-FEDS
(1-800-582-3337)
TTY 1-800-843-3557
Int'l 1-571-730-5938
Call center hours
Monday–Friday
8 AM–6 PM (ET)
Mail
Long Term Care Partners, LLC
P.O. Box 797
Greenland, NH 03840-0797
Billing
Phone
1-877-888-FEDS
(1-877-888-3337)
TTY 1-877-889-5680
Int'l 1-571-730-5942
Call center hours
Monday–Friday
9 AM–7 PM (ET)
Mail
Long Term Care Partners, LLC
P.O. Box 981079
Boston, MA 02298-1079
BENEFEDS administers the premium payment processes for the FLTCIP.
Still need help?
If you suspect fraud related to the FLTCIP,
review the reporting guidelines.