News and Announcements


Home for the Holidays
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Alzheimer's Disease: Planning for an Unknown Future
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Arthritis: Long Term Pain May Require Long Term Care
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call us 1-800-582-3337 TTY 1-800-843-3557


Phone Number  and Hours

Phone Number and Hours

For all calls, except for billing-related questions, you can reach Long Term Care Partners, administrator of the Federal Long Term Care Insurance Program (FLTCIP), at:

1-800-LTC-FEDS (1-800-582-3337) TTY 1-800-843-3557

Long Term Care Partners' regular hours of operation are Monday through Friday, 8 a.m. to 6 p.m. (ET).

For billing questions, please call BENEFEDS, administrator of the premium payment processes on behalf of the FLTCIP, at:

1-877-888-FEDS (1-877-888-3337) TTY 1-877-889-5680

BENEFEDS' regular hours of operation are Monday through Friday, 9 a.m. to 7 p.m. (ET).

International Callers

If you are calling our toll-free numbers from outside the United States and need help, read instructions on how to dial internationally.

Some countries may not allow toll-free calls. In this case, please use the following phone numbers:

  • 1-571-730-5938 for Long Term Care Partners
  • 1-571-730-5942 for BENEFEDS

Apply today

Apply Today!

Federal family members can apply for coverage anytime—you do not have to wait for the next open season. Premiums are based on your age and the premium rates in effect at the time we receive your application—the younger you are when you apply, the lower your premium will be.

apply now