listen to podcasts

To file a claim you must schedule a phone interview with a care coordinator. Call us at 1-800-LTC-FEDS (1-800-582-3337) TTY 1-800-843-3557.

listen to podcasts
listen to FLTCIP podcasts

 

How Do I File a Claim?

How Do I File a Claim?

There are five simple steps in the claim filing process. Please click on a link below to learn more about each step or click one of the numbers above.

  1. Schedule a phone interview.
  2. Review your eligibility requirements.
  3. Prepare for your phone interview.
  4. Complete and mail the required form(s).
  5. Review the next steps.

Close all steps | View all steps

 


About our care coordinators

About our care coordinators

Our care coordinators are registered nurses experienced in long term care. If your benefit eligibility is approved, we will assign a personal care coordinator to work with you and your family members to develop a plan of care that meets your individual needs. Your care coordinator can also help you find high-quality care providers in your area; share the results of state survey reports about service availability, quality, costs, and licensing; arrange for discounted services; monitor the care you are receiving; and assist with changing your plan of care as your needs change.